Delivery and returns

Delivery period for your order

Orders are transfered to the transport company within 2 business days. Some items may require additional delivery time. It will be indicated to the customer during the validation of his order. 

Processing a return

Items must be in perfect condition and stil have all labels. You can return your order at : 

Institut français du cheval et de l’éuquitation, BP 207 – Terrefort, 49411 Saumur Cedex, with a explicative letter, asking for refund or exchange of the products. We will refund you the shipping costs equivalent to a standard order if the user is asking for one.